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Shaw Mobile is now Rogers Communications

Contact Shaw Mobile Customer Service

How to Reach a Person at Shaw Mobile

Verified Contact Information

Toll-Free Number:

  • 1-888-472-2222
Call customer service
Send Message

Customer Service:

  • 1-866-244-7474
    Cloud
  • 1-877-742-9249
    Small and Medium Business
  • 1-380-507-5001

Accessibility:

  • 1-844-406-2707
  • 1-866-247-0000

Accounting/ Billing:

  • 1-866-346-3430
  • +1 514 734 7699
    Outside of Canada

Business Customer Service:

  • 1-855-505-3025

Sales/ Reservations:

  • 1-877-678-3567

Technical Support:

  • 1-888-764-3771

Shaw Mobile Emails:

Accessibility
Legal
Privacy Inquiries

Shaw Mobile Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Shaw Mobile Phone Number
1 (888) 472-2222
Average Hold Time
00:06:12
Average Calls duration
4 minutes
Shaw Mobile Live Agent Availability
29% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Shaw Mobile Customer Service?

Most Popular Number:

(888) 472-2222
Total calls: 15 Last call: Apr 10, 2026

The Shaw Mobile phone number for customer service inquiries is 1-888-472-2222. You can call this helpline for general information about the company and its services. The professional customer support agent will answer your questions about the plans, fees, and special offers. To contact technical support experts with mobile, Internet, TV, or Home Phone-related issues, dial 1-888-764-3771. For Billing and Payment inquiries, call 1-866-346-3430. The International Shaw Mobile contact number is 1-514-734-7699. If you experience difficulties accessing or navigating the website or wish to share your accessibility feedback, dial 1-866-247-0000.

The company does not provide a direct Shaw Mobile customer service email address. However, there are several ways to reach the Help Center agent online. You can contact the customer care operator via the live chat feature on the official website. Alternatively, you can message the support team using the iMessage service. If you prefer messaging via WhatsApp, you can find the link on the Shaw Mobile Contact Us page.
You can also use the online form to resolve your concerns. If you wish to share your accessibility feedback, complete the Accessibility Feedback Form or email your comments to accessibilityfeedback@rci.rogers.com. The Privacy Policy questions can be sent to shaw.privacy@sjrb.ca.

You can visit www.shawmobile.ca whenever you need to reach the customer service team. Click the Contact Us button in the bottom right corner of the homepage and select the topic that best describes your inquiry. You will find the customer support phone numbers, social media links, messaging options, and chat to discuss your issue with the professional expert. If you want to share your experience with the company, send a compliment, or resolve a concern, select the category in the Feedback section on the Contact Us page and complete an online form. You can also discuss your issue with fellow users by clicking the Ask the Community link.

The Shaw Mobile support phone lines for technical issues are available daily between 7 a.m. and 10 p.m. local time. You can message tech experts for information and assistance 24/7. To reach Sales representatives, call between 8 a.m. and 7 p.m. Monday through Saturday and Sunday from 9 a.m. to 5 p.m. local time. You can also message the Sales Department Monday through Saturday between 9 a.m. and 7 p.m. and Sunday from 9 a.m. to 5 p.m. local time. The Shaw Mobile contact for billing inquiries operates Monday to Saturday between 7 a.m. and 7 p.m. and from 9 a.m. to 5 p.m. local time on Sundays. The Service Activation phone line and chat are available daily between 7 a.m. and 9 p.m. local time.

PissedConsumer Club

Contact Information

Other Info (opening hours):

Meailing address:
Accessibility Feedback

630 3 Ave SW
Calgary, AB T2P 4L4

More contact details

Summary of Shaw Mobile Customer Service Calls

15 TOTAL
CALLS
03:50 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shaw Mobile?

Payments and Charges Question:

  • “Billing issues and questions”
  • “Payment date”
  • “Mobile bill way too high got charged for roaming charges and I don’t use cellular data. I have an eSIM in Panama.”

Account Question:

  • “Account support”

Activation/ Cancellation Question:

  • “Canceling Shaw services”

Return/ Replace Question:

  • “Changed phone from Samsung android to Apple iPhone. How do I setup iPhone for message/ calling?”

Product/ Service Question:

  • “I would like to hook up to the Internet with Shaw”

Request for Information Question:

  • “Want to update my phone number”

Other Question:

  • “Travel plan”
  • “IMAP”
  • “New visa number”

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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